> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usehatchapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Hatch Academy

> Step-by-step video lessons to get your Hatch account live — from first login to a fully trained team.

Welcome to Hatch Academy. Each lesson is a short video walkthrough covering everything you need to go live — account setup, integrations, AI configuration, and CSR training.

Work through the sections in order, or jump to the one you need.

<CardGroup cols={2}>
  <Card title="Account Setup" icon="circle-user" href="/academy/account-setup/10dlc-registration">
    Register for 10DLC, invite your team, and create workspaces.
  </Card>

  <Card title="Integrations" icon="plug" href="/academy/integrations/crm-integrations">
    Connect your CRM and lead sources so data flows into Hatch automatically.
  </Card>

  <Card title="Core Functionality" icon="sliders" href="/academy/core-functionality/ai-column-setup">
    Set up AI columns, campaigns, audiences, workflows, and removal rules.
  </Card>

  <Card title="AI Agents" icon="robot" href="/academy/ai-agents/business-profile">
    Configure your AI agent's business profile, persona, decision tree, and Voice AI.
  </Card>

  <Card title="CSR Training" icon="graduation-cap" href="/academy/csr-training/a-day-in-the-life">
    Train your team on the Salesboard, contact cards, and day-to-day Hatch workflows.
  </Card>
</CardGroup>