> ## Documentation Index > Fetch the complete documentation index at: https://docs.usehatchapp.com/llms.txt > Use this file to discover all available pages before exploring further. # Conversations The Conversations page shows a real-time log of all customer interactions across your organization. Conversations Each row represents a single conversation, created whenever a new interaction occurs. ## What you can do For each conversation, you can quickly understand, in real-time: * When it happened * Who the contact is * Which agent handled it (multiple agents may be involved) * Disposition (the outcome of the conversation) Filter the page to find what you care above: * Search by **contact name, phone number, or email** * Filter by: * Organization * Workspace * Agent * Date range * Open any conversation to view full details and context * (More filters to come) *** ## Navigation * Go to Conversations in the left-hand sidebar * **Voice** and **Text** tabs allow you to switch between conversation types * Additional filters let you distinguish between **AI (chatbot)** and **human-handled** conversations Navigation *** ### Voice AI insights For Voice AI conversations, you can access [**Conversational Analytics**](/how-to-use-hatch/conversations/conversational-analytics) directly to evaluate performance and outcomes. ### Real-time updates Conversations update in real time—refresh the page to see the latest activity. ***