> ## Documentation Index > Fetch the complete documentation index at: https://docs.usehatchapp.com/llms.txt > Use this file to discover all available pages before exploring further. # Dashboard Overview > Real-time visibility into how your AI and human agents are performing across Hatch. The Dashboard is your control center for monitoring activity and performance across Hatch. It gives you real-time visibility into how your AI and human agents are performing across workspaces and organizations. Dashboard ## Getting there Go to **Dashboard** in the left-hand sidebar. ## The two tables The Dashboard lists every agent in your organization across two tables: * **AI Agents** — your Voice and Text AI agents, with AI-specific measures such as Bookable to Booked and Containment. * **Human Agents** — your CSRs, split into Voice and Text columns since a CSR may work both channels. See [CSR and Agents Table](/how-to-use-hatch/dashboard/csr-and-agents-table) for what every column means and how each metric is calculated. ## What you can do * See which of your AI agents are currently turned on or off. * Track how many conversations each agent is handling, and how much of it is landing. * Filter by **organization**, **workspace**, or **time period**, or jump to a specific agent. * Open the [Voice AI Scorecard](/how-to-use-hatch/dashboard/voice-ai-scorecard) for a single Voice AI agent, using the **Scorecard** button. * Click into any agent to view the specific conversations they have had. Everything on the page updates in real time, so you can monitor performance as conversations happen. ## Going deeper The Dashboard tells you *how much* and *how often*. When you need to know *why*: * Open the [Voice AI Scorecard](/how-to-use-hatch/dashboard/voice-ai-scorecard) for booking performance, not booked reasons, handling, and call categories on a single agent. * Click through to the [Conversations page](/how-to-use-hatch/conversations/conversations) to read the individual conversations behind any number. ## Related Articles * [CSR and Agents Table](/how-to-use-hatch/dashboard/csr-and-agents-table): every column in both tables. * [Voice AI Scorecard](/how-to-use-hatch/dashboard/voice-ai-scorecard): per-agent Voice AI performance. * [Conversations Page](/how-to-use-hatch/conversations/conversations): the individual conversations behind the numbers. * [Configuring Dispositions](/how-to-use-hatch/reporting-settings/configuring-dispositions): set which dispositions count as successful.