> ## Documentation Index > Fetch the complete documentation index at: https://docs.usehatchapp.com/llms.txt > Use this file to discover all available pages before exploring further. # MarketSharp > An automatic and Bi-Directional sync between Hatch and Marketsharp ### **Integrations** ### Overview: * **Type:** CRM * **Version:** App Marketplace * **Setup Type:** Credentials * **Sync Frequency:** 1 hour ### **Setting Up the Integration** #### Instructions 1. Navigate to the Hatch app marketplace 2. Click *Connect* on the Marketsharp integration 3. Enter your Marketsharp company id and the credentials of the user that will provide API access 1. *Note: If you use a corporate `<>`child company structure, you will enter the corporate company id and the child company id separately. Reference an example here, if your login company were 1234-1:* 4. Complete additional configurations 5. Click *Finish* to save. ### **Objects that Sync from MarketSharp Into Hatch** * **Appointment** * **Contact** * **Inquiry** *Any fields or values under these objects will be syncing in Hatch and are available in the Hatch product.* ### **Sync Rules:** How a Hatch contact gets updated by Marketsharp The following **TRIGGERS** cause the listed sync **ACTIONS** : * **TRIGGER:** A MarketSharp Appointment object is updated within the last 60 minutes before the sync began * **ACTION:** All MarketSharp Appointment object fields/values are sync’d * **ACTION:** The associated MarketSharp Inquiry object’s fields/values are sync’d * **ACTION:** The associated MarketSharp Contact object’s fields/values are sync’d * **TRIGGER:** A MarketSharp Inquiry object is updated within the last 60 minutes before the sync began and was not associated with a MarketSharp Appointment object during the sync * **ACTION:** All MarketSharp Inquiry object fields/values are sync’d * **ACTION:** The associated MarketSharp Contact object’s fields/values are sync’d MarketSharp to Hatch Opportunities **Creating a Hatch Opportunity** Sync’d MarketSharp objects will be joined and create a single NEW Hatch opportunity in one of the following combinations: * Appointment + Inquiry + Contact * Inquiry + Contact **Updating a Hatch Opportunity** The integration will update an existing Hatch opportunity when: * The sync’d External ID matches the existing opportunity’s External ID * The sync’d External Created At matches the existing opportunity’s External Created At **Adding an additional Hatch Opportunity (Opp Sorting)** * The sync’d External ID does not match the existing opportunity’s External ID * The sync’d External Created At does not match the existing opportunity’s External Created At **Hatch to MarketSharp Field Mapping** The following Hatch standard fields are mapped from MarketSharp data (on every Hatch opportunity): | Hatch Standard Field | MarketSharp Field | | -------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------ | | Email | Contact Email | | External ID | Inquiry ID | | External Contact ID | Contact ID | | External Created At | Inquiry Created Datetime | | External Updated At (used for sorting) | Contact Modified Datetime (if most recent) Appointment Modified Datetime (if most recent) Inquiry Modified Datetime (if most recent) | | First Name | Contact First Name | | Last Name | Contact Last Name | | Phone | Cell Phone | |   | Cell Phone 1 (if above is missing) | |   | Cell Phone 2 (if above is missing) | |   | Work Phone (if above is missing) | |   | Work Phone 1 (if above is missing) | |   | Work Phone 2 (if above is missing) | |   | Home Phone (if above is missing) | |   | Home Phone 1 (if above is missing) | |   | Home Phone 2 (if above is missing) | |   | Other Phone (if above is missing) | |   | Other Phone 1 (if above is missing) | |   | Other Phone 2 (if above is missing) | |   | Company Phone (if above is missing) | |   | Assistant Phone (if above is missing) | |   | Car Phone (if above is missing) | |   | Pager (if above is missing) | | Status | Appointment Result | ### **MarketSharp Customizations in Hatch Integration Settings:** #### User options * **Filter Contacts by Company ID** — A true/false flag that indicates if the integration should only push contacts that match the parent company ID (if no sub-company ID is provided) or the sub-company ID (if a sub-company ID is provided) (default is false) * **Push Communications to Activities** — A true/false flag that indicates if the integration should push communication data back to MarketSharp Activities (default is true) * **Push Communications to Notes** — A true/false flag that indicates if the integration should push communication data back to MarketSharp Notes (default is false) #### Admin options * **Employee ID** — The employee ID that the integration will use for MarketSharp Notes and/or Activities created by Hatch (default is the employee ID used to authenticate the integration)