> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usehatchapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Porch

> Porch is a lead aggregator that delivers homeowner leads to home services contractors. Hatch supports both Porch's pay-per-lead and pay-per-sale programs. Below is a description of the process on how to properly get them connected.

#### How it Works

Hatch supports two Porch lead programs, each with its own setup path:

* **Porch (pay per lead)** — connected via your Porch Subscription Company ID. Leads flow into Hatch from Porch's
  subscription platform.
* **Porch (pay per sale)** — connected via email forwarding using Hatch's guided Setup Tracker.

In both cases, Hatch creates a Contact and Opportunity record for each new lead, which can be launched into a Speed to Lead
campaign. Both programs are one-way (Porch → Hatch) with no back-sync to Porch.

#### **Setup Instructions — Porch (pay per lead)**

1. Select **Porch (pay per lead)** from our App Marketplace page & click connect.

2. Login to your Porch Subscription account in a different tab and find your **Company ID**. It is located in the upper
   right corner on your profile.

3. Add your Company ID to the setup form in Hatch.

4. Click *Activate*.

5. After activation, set up your audience and campaign workflow to launch your Porch leads into a Speed to Lead campaign.

If you are unable to locate your Porch Subscription Company ID, you can email **[support@porch.com](mailto:support@porch.com)** for assistance.

#### **Setup Instructions — Porch (pay per sale):**

When you connect **Porch (pay per sale)** from the App Marketplace, Hatch walks you through a guided **Setup Tracker** that
automates the third-party coordination for you. Clicking *Connect* on the Porch (pay per sale) card will configure your
workspace and contact Porch on your behalf.

The Setup Tracker has four steps:

1. **Configure Hatch** — Hatch automatically creates the workspace items you need (a group, a campaign, and a workflow)
   wired to the Porch (pay per sale) lead source. Review what was created and click *Next Step*.

2. **Request Setup** — Hatch automatically sends a setup request email to Porch's pay-per-sale team asking them to begin delivering your leads to a unique Hatch ingestion address. You can review the
   exact *To*, *CC*, and message body that Hatch sent. Click *Next Step* to continue.

3. **Receive Leads** — Hatch waits for the first lead to arrive. This step shows you a live status:
   * When Porch opens the setup request email, the read receipt is recorded (a tooltip notes that read status may be
     inaccurate if Porch blocks read receipts).
   * **After 24 hours**, a *Send Follow-Up Email* button becomes available if you haven't received leads yet.
   * This step will not complete until leads with a source value of **`integration:porch-pay-per-sale`** have been
     received.

4. **Confirm Leads** — Once leads start arriving, the tracker shows the incoming opportunities. Click *Complete Setup* to
   finish.

After completing the tracker, set up your audience and campaign workflow (if needed beyond what Hatch auto-created) to launch
your Porch leads into a Speed to Lead campaign.

<AccordionGroup>
  <Accordion title="Which Porch program should I connect?">
    Connect the program(s) you're enrolled in with Porch. If you're a Porch Subscription customer (pay-per-lead), use the
    **Porch (pay per lead)** integration and provide your Company ID. If you receive leads through Porch's pay-per-sale program,
    use the **Porch (pay per sale)** integration, which is set up via Hatch's guided Setup Tracker. You can connect both if you
    participate in both programs.
  </Accordion>

  <Accordion title="Where do I find my Porch Company ID?">
    Log in to your Porch Subscription account in a separate browser tab. Your Company ID appears in the upper right corner of
    your profile. Paste it into the Hatch setup form and click *Activate*.
  </Accordion>

  <Accordion title="Do I need to email Porch myself for the pay-per-sale program?">
    No. The Setup Tracker sends the request email to Porch's pay-per-sale team automatically when you start the connection.
    You'll be able to review exactly what was sent inside the tracker's *Request Setup* step.
  </Accordion>

  <Accordion title="Porch hasn't responded yet — what should I do?">
    For pay-per-sale, the *Receive Leads* step shows you whether Porch has opened our setup email. If 24 hours have passed and leads still haven't started flowing, the tracker enables a *Send Follow-Up Email* button so you can nudge them directly.
    Read receipts may not always be reliable if their mail system blocks them, so the follow-up is the most reliable signal.
  </Accordion>

  <Accordion title="What lead fields does Hatch capture from Porch?">
    Hatch captures the standard lead identification fields delivered by Porch (name, contact info, and project details).
    Available fields depend on the program and what Porch includes in the lead payload or email. Reach out to our support team if
    you need to verify what's being parsed for your account.
  </Accordion>
</AccordionGroup>