Welcome to Hatch Academy. Each lesson is a short video walkthrough covering everything you need to go live — account setup, integrations, AI configuration, and CSR training. Work through the sections in order, or jump to the one you need.Documentation Index
Fetch the complete documentation index at: https://docs.usehatchapp.com/llms.txt
Use this file to discover all available pages before exploring further.
Account Setup
Register for 10DLC, invite your team, and create workspaces.
Integrations
Connect your CRM and lead sources so data flows into Hatch automatically.
Core Functionality
Set up AI columns, campaigns, audiences, workflows, and removal rules.
AI Agents
Configure your AI agent’s business profile, persona, decision tree, and Voice AI.
CSR Training
Train your team on the Salesboard, contact cards, and day-to-day Hatch workflows.