Skip to main content
Hatch supports several campaign types designed to cover the full customer journey. These campaigns help ensure the right message goes out at the right time — without manual effort.

​
Speed to Lead

Automatically reach out to new leads the moment they submit a form or request information.

​
Missed Call Follow-Up

Automatically follow up with contacts who called but didn’t connect, helping you recover missed opportunities.

​
Estimate Follow-Up

Stay in touch with customers after an estimate is sent to answer questions and keep the conversation moving.

​
Lead Nurture

Re-engage older leads that didn’t book, went cold, or paused their project.

​
Customer Care

Send updates, reminders, and check-ins throughout the customer lifecycle, including installs and project milestones.

​
Customer Recontact

Reconnect with past customers who may be ready for additional work or follow-up.

​
Marketing Blasts

Send one-time messages to a targeted audience, such as announcements or promotions.

​
24/7 Call Handling

Hatch also supports 24/7 call handling to answer and route inbound calls, whether for after-hours, overflow, or full-time coverage. Unlike the campaigns above, this isn’t automated outreach; it’s always-on handling that ensures your customers always reach someone.