Documentation Index
Fetch the complete documentation index at: https://docs.usehatchapp.com/llms.txt
Use this file to discover all available pages before exploring further.
Hatch supports several campaign types designed to cover the full customer journey. These campaigns help ensure the right message goes out at the right time — without manual effort.
Speed to Lead
Automatically reach out to new leads the moment they submit a form or request information.
Missed Call Follow-Up
Automatically follow up with contacts who called but didn’t connect, helping you recover missed opportunities.
Estimate Follow-Up
Stay in touch with customers after an estimate is sent to answer questions and keep the conversation moving.
Lead Nurture
Re-engage older leads that didn’t book, went cold, or paused their project.
Customer Care
Send updates, reminders, and check-ins throughout the customer lifecycle, including installs and project milestones.
Reconnect with past customers who may be ready for additional work or follow-up.
Marketing Blasts
Send one-time messages to a targeted audience, such as announcements or promotions.
24/7 Call Handling
Hatch also supports 24/7 call handling to answer and route inbound calls, whether for after-hours, overflow, or full-time coverage. Unlike the campaigns above, this isn’t automated outreach; it’s always-on handling that ensures your customers always reach someone.
