Documentation Index
Fetch the complete documentation index at: https://docs.usehatchapp.com/llms.txt
Use this file to discover all available pages before exploring further.
How it Works
HomeYou delivers leads into Hatch via webhook. Once setup is complete, HomeYou sends new leads to Hatch, and Hatch creates a Contact and Opportunity record, which can be launched into a Speed to Lead campaign.Setup Instructions
When you connect HomeYou from the App Marketplace, Hatch walks you through a guided Setup Tracker that automates the third-party coordination for you. Clicking Connect on the HomeYou card will configure your workspace and contact HomeYou on your behalf. The Setup Tracker has four steps:- Configure Hatch — Hatch automatically creates the workspace items you need (audience, campaign, workflow) wired to the HomeYou lead source. Review what was created and click Next Step.
- Request Setup — Hatch automatically sends a setup request email to HomeYou asking them to begin delivering your leads. You can review the exact To, CC, and message body that Hatch sent. Click Next Step to continue.
-
Receive Leads — Hatch waits for the first lead to arrive. This step shows you a live status:
- When HomeYou opens the setup request email, the read receipt is recorded (a tooltip notes that read status may be inaccurate if HomeYou blocks read receipts).
- After 24 hours, a Send Follow-Up Email button becomes available if you haven’t received leads yet.
- This step will not complete until leads with a source value of
integration:homeyouhave been received.
- Confirm Leads — Once leads start arriving, the tracker shows the incoming opportunities. Click Complete Setup to finish.
Do I need to email HomeYou myself?
Do I need to email HomeYou myself?
No. The Setup Tracker sends the request email to HomeYou automatically when you start the connection. You’ll be able to review exactly what was sent inside the tracker’s Request Setup step.
HomeYou hasn't responded yet — what should I do?
HomeYou hasn't responded yet — what should I do?
The Receive Leads step shows you whether HomeYou has opened our setup email. If 24 hours have passed and leads still
haven’t started flowing, the tracker enables a Send Follow-Up Email button so you can nudge them directly. Read receipts may not always be reliable if their mail system blocks them, so the follow-up is the most reliable signal.
Can Hatch send a reply or status update back to HomeYou?
Can Hatch send a reply or status update back to HomeYou?
No. The integration is one-way (HomeYou → Hatch). All outreach to the lead happens through your Speed to Lead campaign in Hatch.