How it Works
Keyword Connects delivers leads into Hatch via webhook. Once setup is complete, Keyword Connects sends new leads to Hatch, and Hatch creates a Contact and Opportunity record, which can be launched into a Speed to Lead campaign.Setup Instructions
When you connect Keyword Connects from the App Marketplace, Hatch walks you through a guided Setup Tracker that automates the third-party coordination for you. Clicking Connect on the Keyword Connects card will configure your workspace and contact Keyword Connects (EverConnect) on your behalf. The Setup Tracker has four steps:- Configure Hatch — Hatch automatically creates the workspace items you need (audience, campaign, workflow) wired to the Keyword Connects lead source. Review what was created and click Next Step.
- Request Setup — Hatch automatically sends a setup request email to the Keyword Connects / EverConnect team asking them to begin delivering your leads. You can review the exact To, CC, and message body that Hatch sent. Click Next Step to continue.
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Receive Leads — Hatch waits for the first lead to arrive. This step shows you a live status:
- When Keyword Connects opens the setup request email, the read receipt is recorded (a tooltip notes that read status may be inaccurate if Keyword Connects blocks read receipts).
- After 24 hours, a Send Follow-Up Email button becomes available if you haven’t received leads yet.
- This step will not complete until leads with a source value of
integration:keyword-connectshave been received.
- Confirm Leads — Once leads start arriving, the tracker shows the incoming opportunities. Click Complete Setup to finish.
Do I need to email Keyword Connects myself?
Do I need to email Keyword Connects myself?
No. The Setup Tracker sends the request email to the Keyword Connects / EverConnect team automatically when you start the
connection. You’ll be able to review exactly what was sent inside the tracker’s Request Setup step.
Keyword Connects hasn't responded yet — what should I do?
Keyword Connects hasn't responded yet — what should I do?
The Receive Leads step shows you whether Keyword Connects has opened our setup email. If 24 hours have passed and leads
still haven’t started flowing, the tracker enables a Send Follow-Up Email button so you can nudge them directly. Read receipts may not always be reliable if their mail system blocks them, so the follow-up is the most reliable signal.
Can Hatch send a reply or status update back to Keyword Connects?
Can Hatch send a reply or status update back to Keyword Connects?
No. The integration is one-way (Keyword Connects → Hatch). All outreach to the lead happens through your Speed to Lead campaign in Hatch.