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When adjusting workspaces, it is important to remember that each section of the Workspace is interconnected. While users may spend most time on the Board responding to messages, Campaigns and Contacts allow you to target contacts and send them messages. Depending on what you are trying to adjust for your workspace, you may need to go to Account Settings or Workspace Settings.

The following can be adjusted from Account Settings :

Note: To adjust Workspaces, you must have Manager Permissions within Hatch.

The following can also be adjusted from Workspace Settings :

  • Workspace Name
  • Workspace Company Name
  • Workspace Email Address
  • Workspace Phone Number
  • Hatch Chat Image
  • Workspace Initials
  • Workspace Timezone
  • Workspace Call Forwarding Number
  • Workspace Voicemail Greeting