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Documentation Index

Fetch the complete documentation index at: https://docs.usehatchapp.com/llms.txt

Use this file to discover all available pages before exploring further.

Access the Features tab by going to Workspace Configs and clicking Features in the tab bar.
Features

Voicemail Greeting

Record or upload a custom greeting that plays when a call to your workspace goes unanswered and call forwarding is not configured. See Voicemail Greeting for details.

Call Forwarding

Redirect all incoming calls for this workspace to another phone number. See Call Forwarding for details.

Suggested Responses

Save reusable message templates your reps can insert while chatting with contacts. See Suggested Responses for details.

Call Recording

Turn on call recording by default for all human-to-human calls in this workspace. See Recording Calls in Hatch for details.