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Documentation Index

Fetch the complete documentation index at: https://docs.usehatchapp.com/llms.txt

Use this file to discover all available pages before exploring further.

Access Workspace Configs by clicking the settings icon in your workspace navigation. Settings are organized into three tabs — General, Features, and Team.

General Settings

Name, company name, email, phone number, workspace image, initials, and timezone.

Business Hours

Set open hours per day and configure an automatic after-hours SMS reply.

Voicemail Greeting

Record or upload a custom greeting for unanswered calls.

Call Forwarding

Redirect incoming calls to another phone number.

Suggested Responses

Save reusable message templates your reps can insert while chatting with contacts.

Recording Calls

Turn on call recording by default for all human-to-human calls in this workspace.

Team

View team members and their notification settings for this workspace.